Silky Looms

Shipping & Refund Policy

1. Shipping & Delivery

We deliver our pure silk sarees and apparel across India with trusted courier partners. Orders are dispatched within 2–3 business days. Delivery typically takes 4–7 business days depending on your delivery location.

Free standard shipping is available on all prepaid orders above ₹999.

2. Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS to track your package in real-time.

3. Returns & Exchanges

We want you to love your purchase. If you receive a defective or damaged product, you can request an exchange or return within 7 days of delivery. The item must be unused, unwashed, and in its original packaging with all tags and folds intact.

4. Refund Process

Upon receipt and quality inspection of the returned product, your refund will be processed to the original payment method within 5–7 business days.